· Execute the end-to-end order management process in accordance with established procedures for all assigned brands.
· Develop and implement new order management processes to support newly acquired brands, as required.
· Perform stock deployment to consignment stores based on approved stockholding analysis and inventory requirements.
· Coordinate with Sales and Warehouse teams to ensure timely, complete, and accurate order fulfillment.
· Monitor out-of-stock (OOS) items, perform root cause analysis (RCA), and provide timely reports and recommendations to improve product availability and support replenishment planning.
· Timely and accurate preparation of outright service level report.
· Process marketing material requests and sales support requirements, ensuring complete documentation and providing served and unserved reports.
· Process outright customer orders and coordinate delivery schedules with the Warehouse to minimize purchase order cancellations.
· In-charge with other administrative tasks such as encoding of allocation to create an Outbound for the JV’s stocks allocation, sales events and store transfer.
· Facilitate the quarterly pullout of non-moving stocks from consignment stores by providing inventory reports and coordinating with the Sales team.
· Support internal audit activities by reviewing and validating compliance with key warehouse processes.
Perform other duties and responsibilities as assigned by management