The Business Operations Manager is a generalist, cross-functional leader who bridges the business, data, and engineering/AI teams and is responsible for enabling high-quality, data-driven decision-making, operational alignment, and communication across the organization. This role establishes and facilitates the business processes, operating rhythms, and governance that enable Engineering, Programs, Operations, Supply Chain, Finance and other functional teams to make informed decisions, manage risk, and execute against company priorities, with a specific focus on driving efficient data flows and partnering with software/AI teams to operationalize our most critical, data-driven business decisions such as budgeting and capital investment (capex).
This role owns making the Sales, Inventory, and Operations Planning (SIOP) process more efficient and effective, facilitating aspects of it as a central cross-functional forum to align demand, supply, capacity, inventory, and financial objectives, including the inputs that feed downstream decisions like budgeting and capital planning. Beyond SIOP, this person will help identify which other operational processes the business strategically needs and then design, stand up, and lead them, bringing the same cross-functional rigor and data discipline applied to SIOP.
Success in this role requires navigating ambiguity, translating complex data into actionable insights, aligning stakeholders with competing priorities, and continually improving the systems, analytics, AI/automation tooling, and governance that support operational excellence in a fast-paced, high-growth environment.