As a Customer Engineer, APAC at Cresta, you’ll play a key role in delivering our cutting-edge AI solutions to enterprise contact centers across the Asia-Pacific region. You’ll combine strong software engineering skills with expertise in customer experience, contact center infrastructure, cloud technologies, chat and voice platforms, and automation to help customers successfully deploy and scale Cresta.
Working closely with Solution Architects, Implementation Managers, Customer Success Managers, and Engineering, you’ll own the technical execution of customer integrations and help ensure Cresta works seamlessly within complex enterprise environments.
You’ll partner directly with technical stakeholders across APAC, navigating different customer environments, business requirements, and deployment needs. This role is ideal for someone who enjoys being hands-on technically while also building trusted relationships with customers.
As Cresta continues to grow across APAC, you’ll also help identify opportunities to expand the value we deliver within existing customers and shape how we scale our technical customer engagement in the region.
Join our team of AI and ML experts and help transform the future of work with Cresta’s innovative solutions.