· Team Leadership & Supervision: Supervise and mentor the regional Bangalore team to ensure consistent delivery and adherence to FTSE Russell standards; provide coaching, feedback, and development support.
· Global Workflow Ownership: Own end-to-end global workflows (daily BAU, exception management process, quarterly and semi-annual reviews and other production checkpoints), ensuring operational continuity, data integrity, and cross-regional coordination.
· Review Planning: Lead review planning with Index Review and Index Management for quarterly reviews, rebalances, and reconstitutions, aligning schedules, dependencies, and quality gates.
· Performance Metrics Ownership: Own the performance matrix/metrics developed by Performance Enablement; monitor, report, and drive continuous improvements in efficiency, quality, and SLA adherence.
· Index Data Operations: Lead daily operations for index data validation, updates, and maintenance across global indices; uphold policy and ground rules compliance and delivery SLAs.
· Core Attribute Research & Validation: Own research and validation of core index attributes including Free Float, Voting Rights, NICB/ICB classifications, and Country Classification.
· Timely Dataset Updates: Ensure timely and accurate updates to index dataset during review cycles, incorporating corporate actions and market events.
· Data Infrastructure: Maintain SQL databases, validation scripts, and reporting tools that support global index data workflows.
· Product & Policy Collaboration: Provide data-driven analysis to support Index Policy on potential ground-rule or policy updates and during complex client queries (impact assessments and recommendations).
· New Product Support: Collaborate on new index product development by identifying relevant data points, historical datasets, and designing scalable data pipeline requirements.
· Automation & Tools: Support automation initiatives using Power BI, Power Automate, and SQL to enhance data quality and reduce manual effort; contribute to AI-based research tools and workflow automation with internal tech teams.
· Vendor Onboarding & Evaluation: Assist in vendor onboarding and evaluation; conduct due diligence on coverage, quality, SLAs, and alignment with FTSE Russell standards; perform multi-vendor comparisons and feasibility testing; coordinate UAT/parallel validations.
· Stakeholder Management: Liaise with Index Management, Index Policy, and Delivery teams to ensure smooth review cycles and data alignment across regions.
· Client Engagement: Manage post-review client queries and provide clear, data-driven explanations for index decisions consistent with methodology and policy.
· Governance, Risk & Resilience: Manage compliance with global data governance and business continuity standards; support enterprise risk and resilience initiatives in collaboration with the Manager.