The Deployment Strategist (DS) ensures the successful definition, implementation, and operations of new systems with Rivet customers. The DS guides customer and Rivet collaboration, aligning teams and deployment plans to meet mutual objectives.
The strategist is responsible for analyzing customer conditions, understanding data insights, and developing actionable plans to achieve desired outcomes. Additionally, the DS anticipates potential challenges, devising solutions to mitigate risks – or to achieve win/win competitive advantage.
As a relationship manager, the DS serves as a liaison between technical teams and customer stakeholders, facilitating clear understanding of project goals and progress. The strategist monitors deployment activities, provides regular updates, and ensures fidelity to agreed timelines and milestones. This role favors strong planning skills, acumen for technology breakthroughs with large customers, and a bias toward iterative action. At Rivet, the DS is uniquely positioned to create long-term value with customers trusting us with their most strategic projects.
In addition to deployment execution, the DS plays a key role in shaping new business opportunities. This includes partnering with commercial and technical teams to scope prospective engagements, contribute to technical and programmatic proposals, and translate customer needs into compelling, executable plans. The DS ensures continuity between what is proposed and what is ultimately delivered.
For this particular role, the DS, Integration Partnerships will build and manage a network of technology and industry partners that extends Rivet’s capabilities and accelerates customer outcomes. You will source and triage potential partners, evaluate their technology and strategic fit, develop relationships and integration opportunities, and manage partnerships from initial engagement through deployment and ongoing growth. This role requires strong technical judgment, commercial acumen, and the ability to identify where combining Rivet with complementary technologies can create differentiated solutions and unlock new customer opportunities.