• Bachelor’s degree in human resources, business administration or a related field, or the equivalent combination of education, training and work experience. PHR/SPHR or related certification preferred.
• Experience supporting HR programs, processes, tools or manager requests in a business or HR environment, with interest in learning the Business Partner model.
• Basic knowledge of workforce planning, talent management, employee relations, compensation, performance management and change support.
• Ability to review HR data, identify simple trends and help track actions or next steps.
• Strong organization, communication and follow-up skills, with the ability to help managers find and use HR tools and support channels.
• Good judgment and problem-solving skills, with the ability to manage multiple tasks and escalate issues when needed.
• Clear verbal and written communication skills, including the ability to prepare simple updates, notes and follow-up messages.
• Comfort using HR systems, workforce planning tools, dashboards and reports to support HR process delivery.
• Ability to work well with HR teams, People Services, Finance, Workforce Management and business managers.
• Basic understanding of employment practices and HR policies, with the ability to apply guidance consistently and ask for help when needed.
• Ability to support change activities, help managers complete people-related actions and follow through in a fast-paced work environment.