Most EHRs don’t offer us an API, so where a direct integration isn’t possible, or isn’t fast enough for a health system that needs to go live now, we build our own automation engine that works the EHR the way a person would: reading the interface, mapping the fields and pushing structured data into the record.
This is a code-first role, not a low-code studio one. We looked hard at the vendor RPA platforms and decided against building on someone else’s engine as they were either too slow, too fragile for patient data, and we weren’t comfortable that they could guarantee determinism. You’ll build and harden ours in-house: the UI-automation layer, the mapping templates and the patient-matching logic that has to be right every single time, because it writes into a real patient record. AI helps us set automations up fast; deterministic code is what runs in production.
You’ll work hands-on with live NHS and private deployments where a native integration isn’t on the table yet and automation is the route to going live. Sometimes that might mean being on site with our Commerical Team, watching how a coding team or clinic actually works rather than how the process doc says they do, and turning what you see into shipped automation within days.
You’ll work closely with the Product and Agents teams pushing this capability forward, taking the engine from working in a demo to working unattended, for every customer, at scale.
We know that brilliant people can come from unlikely places; if you have a proven track record of making brittle, opaque systems behave predictably, regardless of industry, we want to meet you.