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Mariner Careers

Manager, Client Service

LocationNew York, NY
Work modeon-site
Typefull-time
DepartmentWealth
Company size51+ people
First seen2w ago
Last seen4d ago
About the role
We are seeking a detail-oriented and proactive Manager to oversee daily operational functions, ensure compliance with internal processes, and support team performance within a fast-paced wealth environment. This role is responsible for inputting and reviewing transactions, managing workflows, and fostering a collaborative and accountable team culture.
Responsibilities:
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Input and review money movement transactions within Wealthscape and Charles Schwab.
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Responsible for managing the day-to-day execution of operations tasks, including preparing and reviewing account opening paperwork and account maintenance.
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Proficient in what is needed to open Taxable, Retirement, Trust, & Business accounts within Fidelity & Charles Schwab to aid in reviewing requests.
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Serve as liaison between Wealth Teams and custodians. Proactively contact custodians daily to resolve issues and ensure requests are being processed with accuracy.
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Delegate tasks and assist with team members workloads to ensure smooth execution of workflow.
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Foster accountability, collaboration, and continuous improvement within the team.
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Manage quarterly projects, maintain internal spreadsheets, and oversee completion of team members daily tasks.
Qualifications:
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Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
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Experience: 5-7 years of experience in financial business operations, ideally within a fast-paced, growth-oriented environment.
Skills:
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Experience with Salesforce
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Experience with Fidelity (Wealthscape) and Charles Schwab Platforms.
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Strong analytical and problem-solving abilities.
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Excellent project management skills, with experience managing cross-functional teams.
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Strong communication and interpersonal skills, with the ability to work effectively with all levels of the organization.
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Proficiency in Excel
#LI-MK1
About the company
We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance.
Legal
By submitting your application, you agree to the collection and use of your personal information as described in our Employee and Applicant Privacy Notice.
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