Degree or equivalent experience desired
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
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Delivers helpful feedback that focuses on behaviors without offending the recipient.
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Listens to feedback without defensiveness and uses it for own communication effectiveness.
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Makes oral presentations and able to write reports with clarity.
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Avoids technical jargon when inappropriate.
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Looks for and considers non-verbal cues from individuals and groups.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
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Ensures capture of lessons to be learned from a problem-solving effort.
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Organizes potential problem solvers and leads problem resolution efforts.
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Uses varying problem-solving approaches and techniques as appropriate.
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Contributes to standard practices for problem-solving approaches, tools, and processes.
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Analyzes and synthesizes information and devises alternative resolution strategies.
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Develops successful resolutions to critical or wide-impact problems.
Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
Level Extensive Experience:
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Streamlines the critical workflow for executing key processes.
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Sets priorities for addressing process problems that limit performance.
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Develops methods for improving and establishing controls for critical processes.
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Monitors external sources for applicable new methods and controls.
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Analyzes findings from improvement cycles to ensure success of interventions.
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Coaches others to develop the skills to improve processes.
Manufacturing Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.
Level Extensive Experience:
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Ensures communication vehicles are effectively informing affected areas and personnel.
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Consults on development and implementation of cross-functional standards.
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Participates in the development of organizational policies and practices.
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Develops and uses control and monitoring mechanisms for adherence.
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Collaborates with other functions on establishing and documenting joint standards.
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Participates in defining architectural principles and standards for organization.
Supplier Management - MFG: Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.
Level Extensive Experience:
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Facilitates supplier partnering arrangements that share risk and reward.
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Monitors supplier performance; works to resolve discrepancies between performance and agreements.
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Develops quality standards and controls for suppliers.
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Builds and maintains partnerships with multiple and/or large suppliers.
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Evaluates issues and terminates supplier relationships as appropriate; works with legal departments.
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Ensures the fulfillment of report and record-keeping requirements.
Supplier Evaluations and Certification: Knowledge of supplier evaluations and certification; ability to identify the methods, tools and documentation for evaluating, selecting and certifying vendors, suppliers and partners.
Level Extensive Experience:
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Evaluates potential suppliers for a wide variety of products.
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Develops a preferred suppliers list for selection and evaluation.
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Designs key aspects of and processes for evaluating a supplier’s capabilities.
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Compares and contrasts alternative methods and tools for the evaluation of organizations and products.
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Analyzes and resolves supplier product quality, support, or pricing problems.
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Works with multiple evaluation, selection, and certification initiatives.