Key Job Responsibilities:
• Aspen heat & material balance simulations for new and existing customers to enable them to use our membrane products in a safe and efficient way
• Evaluation of new application inquiries to determine accurate membrane product fit
• Participate in, and eventually lead, Research and Development programs for new applications and new products
• Support of P&ID development, Operability Reviews and Hazard Reviews
• Troubleshooting and assistance to help customers resolve product performance issues
• Training of customers in the safe installation and operation of membranes
• On-site service support to customers with existing membrane systems
• Investigation of product failures to assess customer warranty claims
• Be a technical resource to the business and product development team for future product improvements
• Conduct performance tests on product improvements and incorporate into new product specifications