ESSENTIAL DUTIES & RESPONSIBILITIES
Core duties and responsibilities include the following. Other duties may be assigned.
· Process and manage accounts receivable in Sage, including billing, cash applications, and collections tracking
· Prepare and issue invoices for residential, commercial, and insurance restoration jobs
· Support timely collections by following up with clients, carriers, and partners
· Maintain AR aging and communicate risks proactively
· Enter and process subcontractor and vendor invoices, including retainage tracking
· Prepare AP batches and checks for approval
· Process overhead expenses (insurance, vehicles, equipment, etc.)
· Ensure subcontractor and vendor compliance documentation is current, including W9s, Certificates of Insurance, subcontracts, and lien waivers
Vendor and Subcontractor Communication
· Serve as point of contact for vendors and subcontractors regarding invoices and payment status
· Handle phone and email communication professionally and efficiently
· Resolve payment inquiries while reinforcing company processes and expectations
Job Costing & Project Financial Support
· Maintain accurate job cost data in Sage across contracts, subcontracts, change orders, and purchase orders
· Review and audit invoices, pay applications, and job documentation
· Support Project Managers with job-level financial information and issue resolution
· Route and assign accounting-related questions and ensure follow-through
· Perform weekly bank and credit card reconciliation
· Prepare and post journal entries as directed
· Assist with monthly close activities and financial reporting preparation
· Maintain organized, accurate, and audit-ready records
Commissions & Incentives Administration
· Assist with monthly commission tracking, reconciliation, and validation
· Support accurate and timely commission payouts
· Identify discrepancies and escalate as needed
Compliance & Risk Management Administration
· Track and manage Certificates of Insurance, lien waivers, and Notices to Owner
· Ensure documentation is complete prior to payment release
· Support compliance efforts and risk mitigation
Controller & Leadership Support
· Provide data and reporting support for financial statements, audits, and forecasting
· Assist with budget tracking and financial analysis inputs
· Support process improvements and system optimization within Sage
· Assist with cash tracking and reporting
Administrative & General Support
· Review employee expense reports and process reimbursements
· Maintain organized accounting files and documentation
· Assist with incoming calls and general office support as needed
· Support audits, fact-checking, and discrepancy resolution
· Take ownership of assigned tasks and drive them to completion
· Accounts receivable is current and actively managed
· Accounts payable is accurate, organized, and compliant
· Job cost data is clean and reliable
· Vendors and subcontractors are informed and aligned
· Project Managers receive fast, accurate financial support
· Commissions are accurate and on time
· Financial records are organized and audit-ready