· Review, identify, and apply all incoming ACH, wire, and EFT deposits on a daily basis with a high degree of accuracy and timeliness
· Reconcile online payment batch files (credit card and EFT) against actual bank deposit totals daily
· Process direct bill commission cash uploads; forward unmatched items and confirm posting in the applicable accounting system
· Log any cash that cannot be immediately identified on the unapplied cash tracking sheet the same day of receipt; distribute to defined stakeholder group daily
· Actively follow up on all unapplied cash items daily; document all contacts and steps taken and escalate items unidentified beyond defined thresholds to management immediately
· Perform daily reconciliation of entries posted in the accounting system against actual deposit detail to confirm accuracy of posting
· Maintain and reconcile the internal payments log daily as a key internal control; distribute cash posting completion communication with supporting reconciliation detail to stakeholders at end of each business day
· Execute return EFT processing per established procedures when returned items are received
· Review and approve outgoing ACH payments as required (secondary approval role)
· Utilize available remittance documentation and shared resources to identify and match incoming payments, including high-volume third-party remittances
· Engage cross-functional teams proactively to resolve payment identification questions
· Monitor and respond to the accounting email inbox in a timely manner throughout the business day; answer phone inquiries routed to the accounting team
· Maintain complete and accurate documentation for all cash transactions and research activities; support the ongoing development of formal cash application process documentation
· Research, track, and resolve cash application discrepancies; ensuring assigned tasks are completed within service level agreements