ESSENTIAL JOB RESPONSIBILITIES
. Meet sales goals
. Utilize the elevated levels of sales and service to maximize sales performance
. Demonstrate an in-depth knowledge of the merchandise
. After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer
satisfaction
. Comply with all sales related policies and procedures
Maintain a keen interest in the fashion industry and market trends
. Provide the highest level of customer service
. Build and maintain repeat clientele; utilize client book
. Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
. Keep selling floor and merchandise neat, organized and stocked
. Assist in the maintenance of all inventory in the stockroom and on the selling floor
. Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
. Participate in inventories
. Comply with all Point-of-Sale policies and procedures
. Properly execute all relevant register functions
. Adhere to work schedule, inclusive of time and attendance
. Participate in all relevant training and development seminars, programs and meetings as directed by store management