As a qualification for this position, the Branch Manager Trainee will be placed in a local retail branch and must successfully complete a comprehensive training program that will give them a working knowledge of our industry, our customers, and our organization. In addition, this program is designed around branch-oriented and professional development training to ensure that, once completed; the Trainee will be able to meet the demanding challenges of this position. Upon completion, the candidate will be required to meet and exceed both divisional and regional objectives for the fiscal performance of a branch, which includes sales, budgeting, gross margins, and operational expenses. Other key areas of responsibility include safety, customer service, inventory levels, accounts receivable, and resolution of personnel issues.
Attend and successfully complete all training modules provided by Airgas in the development role
Responsible for the safety, health and welfare of sales, operations and all associates
Administers, and is responsible for, safety policies and procedures in accordance with regional, SAFECOR, local, state and federal guidelines
Answering customer inquiries
Computer entry of customer orders
Coordinating with territory sales personnel to grow market sales and margins
Pulling and packaging customer orders
Receiving as necessary
Pre-calling
Daily selection of cash and charge orders
Reconciliation of cash and bank deposit
Reconciliation of open order edit list, quote list, purchase order report by item, selected order edit list
Ensure that internal and external customers receive prompt acknowledgment and service in a pleasant manner
Additional responsibilities as assigned by Management