· High standard of personal integrity & professionalism
· Bachelor’s degree in a related field or combination of relevant education and experience
· Significant experience in a similar role
· Familiar with test processes and methodologies, an understanding of fault isolation
· Proficient with Microsoft Office suite (Teams, Word, Excel, OneNote)
· Solid organizational, time management, communication, and presentation skills
· Ability to lead meetings, present to an audience, and conduct solution training.
· Proficient in problem-solving and fault isolation, with a clear understanding of logic-based testing.
· Have a thorough understanding of modern audio and video technologies but also commonly used collaboration solutions from various vendors, such as Teams, Teams Rooms, Zoom, Zoom Rooms, etc.
· Experience installing and configuring headset/collaboration applications such as Zoom Rooms, MTR, and similar on Windows, macOS, Linux, ChromeOS, iOS, Android environments, including practical product implementation
· Experience with similar products and solutions, such as DECT and Bluetooth RF technology.
· The capability to explain complex setups and solutions to a variety of audiences ranging in technical knowledge
· Proficient in systematic and persuasive abilities
· Ability to assist in building and supporting business cases
Fluent in English, additional languages
· Able communicator skilled in both written and verbal formats
· Ability to travel up to 20%
At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to get the job done, to know when in-person collaboration is better than hybrid, and to be present when it’s needed most.