ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Identify people requirements that meet the needs of the Workcell and the customer/product (i.e. # of ME’s, QE’s, TE’s, IE’s)
· Communicate people requirements to Functional Managers (FM).
· Identify key factors in team member turnover that can be improved and make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Coach and mentor Workcell team members daily to deliver excellence to every internal and external customer.
Performance Management:
· Establish clear measurable goals and objectives to determine individual and team results (i.e. operational metrics, results against project timelines, knowledge of operational roles and responsibilities, personal development goals).
· Provide ongoing feedback to Functional Managers on team member’s contribution to the Workcell.
· Express pride in team and encourage members of the Workcell to feel good about their accomplishments.
· Drive individuals and the team to continuously improve in key operational metrics and in the achievement of the customer and Workcell goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are recommended fairly and consistently in the Workcell to Function Managers.
Communication:
· Provide communication forum for the exchange of ideas and information with the workcell.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from Workcell team.
· Assess communication style of individual team members and adapt own communication style accordingly.
· Act as a communication link between the Business Unit and Operations Unit.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand the campus strategic directions.
· Define, develop and implement a customer/workcell strategy that contributes to the campus strategic directions.
· Develop an understanding of the Functional business strategies as they pertain to the workcell/customer.
· Provide regular updates to the Function Manager, Business Unit Manager, and Assistant Operations Manager on the execution of the strategy.
· Identify resource requirements that meet the needs of the workcell and the customer/product (i.e. machines, lines, visuals).
· Communicate resource requirements to Function Managers.
Cost Management:
· Develop the monthly business unit forecast with the Business Unit Manager.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor department cost and cost trends, striving continuously to improve value.
· Provide feedback to Business Unit Manager and Assistant Operations Manager on costs and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the workcell.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Complete variance of actual results versus the forecast on time and communicate results to Business Unit Manger, Assistant Operations Manager, Operations Manager and Workcell Team.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Train the workcell teams on the validity of management by metrics and with the team monitor all workcell metrics.
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Lead by example.
· Exchange knowledge and information with other in-house units and Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure all sensitive and confidential information is handled appropriately.
· Review all internal and external business plans, process changes, and personnel changes related to Workcell. Influence win/win outcome on unreasonable demands and bad plans.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.