We’re building something that doesn’t exist yet.
Imagine a platform where AI agents autonomously handle operational work - connected to every internal and external tool, trained by operators themselves, running safely at scale. No engineers needed. No bottlenecks. Just agents that work.
That’s what we’re building. The Ops AI Platform will let our Ops team create, evolve, and monitor their own AI agents to automate thousands of tedious tasks. We aim to crack problems no one has solved at this scale.
The project just launched. You’d join at ground zero - shaping the architecture, the product, the entire foundation.
If building the future of work from scratch excites you, this is it.
We’re building ops agents that work reliably and safely, without putting the engineering team on the critical path.
You’ll work at the intersection of product engineering and ML engineering. Our mission is to create the platform that enables building accurate and reliable AI agents, delivering an outstanding experience to our internal Ops team for the creation, iteration and monitoring of their agents, without requiring hard technical skills. Things we’re working on:
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💬 Integrate agents at the heart of internal tools - UIs where Ops monitor and take action on concrete business situations. We want AI agents to become first-class citizens in this ecosystem, with context-aware chat modals, allowing users to review agents’ reasoning, actions, and provide follow-up instructions - with instant impact on business data.
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👥 Empower non-technical users to become autonomous in the creation and maintenance of agents to automate operational tasks at scale: prompting, tools configuration, testing, datasets, replayability, evaluations
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🔧 Build a complete set of tools made available to AI agents, connecting to internal and external capabilities: internal business data, external servers, external web dashboards without API, etc.
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💯 Safety and accuracy at the core: robust testing, stateful evaluation, progressive rollout, human-in-the-loop to validate sensitive actions, fine-grained permissions and limits
In 6 to 12 months, we plan to increase our scope by owning the AI platform that will power all agentic use cases at Alan - creating economies of scale thanks to common infrastructure and tooling.
If you’re excited by the idea of building the future of work, this is the team for you - we’re at the start of the journey.