· Customer Engagement: Building and maintaining relationships with current and potential customers, often businesses with vehicle fleets, to understand fuel needs and promote solutions.
· Sales and Account Management: Meeting sales targets, compiling weekly sales recaps, tracking achievements and losses, and maintaining competitive market information. Updates job knowledge by participating in educational opportunities.
· Database and Reporting: Updating customer records, tracking business activities, and reporting sales metrics to supervisors or management.
· Client Support: Providing professional service, assisting clients with issues at fueling sites, and coordinating with terminal operations when necessary.
· Territory Coverage: May require travel within a designated region to visit clients, while others are office-based with field engagement.
· Customer Contact: Serves as primary point of contact for assigned clients, resolves issues and complaints.
· Collaboration: Collaborates internally with multiple departments including Operations, Credit & Senior Management.