First point of contact for external suppliers, responding to inquiries related to invoice status, payment dates, and other payment-related matters.
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Handle escalations in a timely and accurate manner, supporting the business in resolving operational issues.
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Provide suppliers with document status updates using available tools, automation solutions, and RPA technologies.
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Analyze documents and data across multiple accounting systems to identify root causes of issues and drive process improvements and Kaizen initiatives.
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Implement and monitor corrective actions to ensure process stability and prevent issue reoccurrence.
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Support Procure-to-Pay (PTP) activities, including:
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Cooperating with IPs and POCs to ensure understanding of ServiceNow processes.
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Maintaining end-to-end control of key suppliers through the Know Your Supplier process.
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Supporting activities related to debit balances, returned payments, and direct debit suppliers.
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Providing remittance details and other requested documentation to suppliers.
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Respond to supplier queries in line with defined SLAs and KPIs.
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Manage multiple priorities effectively, demonstrating strong time management skills and the ability to work under pressure.
Your Background:
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Good command of the English language.
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Experience in Accounts Payable (AP) or an accounting-related role would be an advantage.
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Working knowledge of Microsoft Office, particularly Excel.
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Ability to investigate issues and identify effective solutions.
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Reliable and detail-oriented, with the ability to follow work instructions accurately.
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Strong communication and customer service skills.
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Ability to build positive relationships and work effectively in an international environment.
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Knowledge of ERP systems, particularly SAP, would be an advantage.
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Degree in Accounting, Finance, or a related field would be an advantage.
Why join us?
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You grow at Aptiv. Aptiv’s winning culture is global by design. We bring together diverse perspectives, cultures, and business contexts to solve our customers’ toughest challenges. In this environment, every individual can grow, lead, and make an impact, regardless of background, because inclusion fuels how we innovate and win.
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You make an impact at Aptiv. One of the strengths of humanity is our drive to progress, to improve, to achieve more tomorrow than we did yesterday. People need solutions they can trust when it matters most. At Aptiv, you are building those solutions every day.
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You have support at Aptiv. We ensure you have the resources and support you need to take care of your family, your physical health, and your mental health with a competitive benefits package
Your Benefits at Aptiv:
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Private health care (Signal Iduna) and Life insurance for you and your beloved ones.
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Well-Being Program that includes regular webinars, workshops, and networking events.
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Hybrid work (min. 47 days/yr of remote work, flexible working hours).
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Employee Pension Plan paid by the employer (you get + 3,5% on each gross salary).
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Access to sports groups and Multisport card.
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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.