• perform KYC tasks while following standard procedures related to Client Due Diligence and AML policies
• monitor real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems
• work on incident, problem and change management issues to improve services across the bank
• support continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes
• provide support for cleared derivatives, performing perform daily reconciliation of related fees
• undertake a range of complex customer and product related processing activities.