Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an on-call Lead Barista at Excalibur, you will oversee daily café operations, maintain a welcoming environment, and deliver exceptional guest service. You will lead by example, support operational excellence, and help create memorable experiences for every guest.
Benefits
THE STARTING RATE: $21.5806 Hourly
THE DAY-TO-DAY:
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Lead, coach, and train a team of approximately 3 to 12 employees during assigned shifts.
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Demonstrate knowledge of selling techniques and service standards for alcoholic and non-alcoholic beverages, as well as menu items.
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Resolve guest concerns within scope of authority; otherwise, escalate to management and notify a supervisor and/or Security of unusual events, incidents, missing items, or suspected theft.
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Accurately take and enter orders, and efficiently serve and garnish food and beverages as applicable.
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Prepare and complete orders according to guest preferences, including necessary condiments.
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Perform opening and closing duties based on shift assignment.
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Receive and unload warehouse deliveries; stock designated storage areas while maintaining organization, replenishing supplies, and restocking machines as needed.
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Maintain the cleanliness, sanitation, and appearance of front and back of house areas; clear tables and counters, sweep, and uphold the cleanliness of the dining area while ensuring guest comfort.
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Establish par levels for daily orders and complete daily order sheets.
THE IDEAL CANDIDATE:
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High School Diploma, GED or equivalent
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6+ months of previous coffee shop, café, or Barista experience
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Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally
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Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
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Free meals in our employee dining room
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Free parking on and off shift
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Health & Income Protection benefits (for eligible employees)
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Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community