VP, Team Lead, Business Control and Quality Assurance, COO, Consumer Banking Group
LocationHonhui A-14F
Typefull-time
DepartmentRisk Management
Company size10,000+ people
First seen1w ago
Last seen5d ago
About the role
We are seeking a highly organized and analytical individual with strong leadership qualities and a deep understanding of regulatory compliance within the financial industry. As a Team Lead in Business Control and Quality Assurance, you will lead a dedicated team, drive continuous improvement, and act as a key point of contact for crucial stakeholders. You will leverage your expertise to enhance our sales monitoring capabilities and fortify our control mechanisms.
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Key Roles and Responsibilities:
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Develop and maintain Standard Operating Procedures (SOPs) to ensure compliance with regional policies and local regulations.
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Perform gap analyses for new or revised internal and external policies and regulations related to sales surveillance.
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Drive enhancements to sales monitoring reports and control points/mechanisms by working closely with stakeholders.
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Guide and lead team members in performing sales health checks and sales surveillance reviews for end-to-end investment and insurance sales processes.
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Prepare training materials and arrange training sessions for team members.
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Provide briefings and training to team members and frontline users on sales health check and sales surveillance-related tasks, and on risk control concepts
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Sales mis-conduct case investigation
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Our Ideal Candidates:
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University or above.
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With at least 8 years related experience and expertise in employee mis-conduct investigation.
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Familiar with banking branch operations /sales process or control assurance techniques.
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Good investigation and presentation skills, such as evidence collection, information gathering, related party interview, meeting material preparation and presentation to senior levels.
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Ability to work independently and maintain confidentiality of records and information.
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Aggressive, positive thinking and task-oriented.
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Good in MS office tool, including Excel and PowerPoint.
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Willing to take challenge, ability to work under pressure and a good team player.