We are looking for a skilled System Administrator to manage and maintain our growing IT infrastructure. You’ll play a critical role in ensuring our systems remain secure, scalable, and highly available - while enabling teams to operate smoothly across platforms.
Key Responsibilities
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Oversee daily operations, maintenance, and troubleshooting of networks, servers and related hardware/software.
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Monitor system performance, identify issues, and proactively implement improvements to ensure availability and reliability.
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Lead implementation of security protocols - firewalls, encryption, and access controls-to protect against cybersecurity threats.
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Manage user accounts, permissions, and access rights in compliance with internal policies and security standards.
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Collaborate with vendors and third-party providers for integration, upgrades, and issue resolution.
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Maintain detailed documentation of system configurations, processes, and incident responses.
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Support audits, compliance efforts, and technical evaluations across internal teams.
Must-Have Skills
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End-user support for Mac/Windows within the organisation.
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Exposure to Okta, G Suite administration and Active Directory
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Exposure to MDM tools like Cisco Meraki, Hexnode.
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Working knowledge of cloud platforms: AWS, Azure, or Google Cloud Platform.
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Hands-on experience with Windows and Linux system administration.
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Expertise in networking protocols (TCP/IP, DNS, DHCP, VPN, VLAN).
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Knowledge of security tools (firewalls, IDS/IPS, access controls, encryption).
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Responsible for managing assets and conducting routine asset audits on a regular basis.
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Familiarity with virtualisation technologies such as VMware or Hyper-V.
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Scripting skills in PowerShell and/or Bash for automation.
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Experience with monitoring tools and performance optimisation.
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Strong troubleshooting and analytical skills.
Good to Have
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Strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; good phone skills.
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Experience working in fast-paced, multi-location, cloud-first organisations and high-availability production environments.
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Diagnosing and troubleshooting Mac-related systems, ensuring the seamless functioning and uninterrupted productivity of the organisation.
Education & Certifications
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Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
Certifications preferred:
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IT certifications (AWS SysOps, Azure Admin, RHCE, etc.) are a plus.
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CompTIA Server+, Network+, Security+
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Microsoft Certified: Azure Administrator / Windows Server
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AWS/Azure Cloud Certifications
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ITIL, CISSP (for security-focused roles)
Workplace and Location
This role is based in our Bengaluru office, and we are not considering remote applications at this time. We operate on a 5-day in-office model. We also offer relocation assistance to new employees.
Our open-plan office features height-adjustable desks, conference rooms, phone booths, a well-stocked pantry full of snacks and drinks, a fully catered daily meal, wellness rooms, private car and bike parking, and more modern in-office amenities.