Two primary responsibilities.
First, lead ongoing improvements to the Product Development Lifecycle (PDLC) — the processes, rituals, and tooling Product Managers rely on every day — in direct support of Product Management leadership and its goal of maximizing team output and product quality. [High Impact]
Second, own the product roadmap: the tooling systems, infrastructure, and governance that keep our roadmap complete, accurate, and visible to every stakeholder who depends on it. [High Visibility]
To achieve both, we need someone with deep experience architecting and engineering the roadmap infrastructure in Jira and associated AI context layers– producing always accurate roadmaps via beautiful, interactive AI dashboards to showcase and promote our roadmap.
So this is way more than simply an administrator function. A strong candidate possesses the knowledge and experience to architect JPD/Jira AND AI infrastructure (e.g., integrations, context layers, skills, etc.).
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Important: You will NOT be inheriting a playbook — you’ll be writing one! This is a rare opportunity to shape what world-class product roadmap management looks like at an AI-native company, so we’re looking for someone with preexisting AI expertise and eagerness to contribute!
Your responsibilities will include:
1.
Owning, designing & improving PM Workflows within the Product Lifecycle process
1.
Partner directly with Product Management leadership to identify bottlenecks and friction in the PDLC and design solutions that improve PM velocity, quality, and consistency.
2.
Own and evolve the PDLC stages PMs operate within, ensuring hand-offs (especially Discovery → Software) are clean and consistently followed.
3.
Build and maintain “ready-to-develop & prioritized” backlog standards, and help enforce PRD quality before products move into development.
4.
Lead process enablement: templates, playbooks, RACI, and rituals that scale with the team.
5.
Architect and maintain our product operations technical stack, engineering robust configurations in Jira/Confluence and developing automated system integrations.
6.
Identify and implement AI-powered tools and workflows that meaningfully speed up PM work — requirements drafting, backlog grooming, synthesis of customer insight — with an eye toward measurable efficiency gains.
2.
Owning the Product Roadmap
1.
Be the operational owner of the product roadmap — building the systems and infrastructure (Jira, Confluence, dashboards) that keep it structured, current, and trustworthy.
2.
Establish governance standards for roadmap data (date confidence levels, field hygiene, update cadence) across all PMs.
3.
Ensure the roadmap is complete, accurate, and easily accessible to key stakeholders.
4.
Build reporting/dashboards giving leadership visibility into roadmap health and delivery risk via native Jira dashboards and new AI-built dashboards.
5.
Collaborate with TPM and Implementation Managers to ensure release operations are delivering on our roadmap commitments to customers.
6.
Work with technical communications, PMs, and Product Marketers to ensure that processes supporting release communications are completed in a timely manner IAW product release and launch timetables.
3.
Driving Product Team Meetings & Engagement
1.
Work with Product leadership to plan and facilitate team-wide events (e.g., product all-hands, onsites, monthly product reviews, etc.), handling logistics and coordination so the team can focus on the content and connection.
2.
Own the function-specific onboarding experience for new product managers
3.
Administratively support the product management leadership team.
4.
Reporting & Continuous Improvement
1.
Define and track metrics on Product team performance and process health.
2.
Provide Product leadership regular visibility into capacity and process health.
3.
Stay current on industry-leading Product Ops practices and AI-powered tooling.