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Ingram Micro

Supervisor, Sales Operations

LocationTaguig City, Philippines
Work modehybrid
Typefull-time
Company size10,000+ people
First seen4d ago
Last seen9h ago
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
About the role
Job Description:
Accelerate your career. Join the organization that’s driving the world’s technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary:
Responsibilities
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Responsible for developing sales process strategy.
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Evaluates and implements improvements to sales programs and processes including; leads creation, leads management, account management and prioritization, closing strategies, pipeline management, etc.
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Manages sales automation, tools and reporting programs.
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Maintains sales incentive compensation plans and information of sales activities that support sales performance metrics and sales process improvement.
What you bring to the role:
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Supervises support level employees.
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Sets day-to-day operational objectives for the team.
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Problems faced may be difficult but typically are not complex.
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Ensures policies, practices and procedures are understood and followed by direct reports and stakeholders.
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Receives predetermined work assignments that are subject to moderate level of control and review.
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Supervises support level associates (clerks, production associates, technicians) in an organization characterized by high transactions or processes.
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Sets day-to-day operational objectives for the team to ensure task completion.
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Assignments are largely established in accordance with schedules and deliverables.
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Contributes to the development of processes and procedures and ensure that employees operate within these guidelines.
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Can make exceptions to some but not all processes and procedures.
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Thorough knowledge of department processes.
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Point person to resolve issues elevated by support personnel.
Qualifications:
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High School Diploma or equivalent experience required.
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Four year college degree not required but strongly preferred.
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Minimum 5 years functional experience including a minimum of 3 years specific experience and 1 year of leadership experience.
#LI-Hybrid
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