As Head of Revenue Operations, you will own the commercial performance of GoMining’s direct revenue channels.
You will be responsible for optimizing sales operations, VIP management, retention, cross-sell initiatives, and commercial efficiency. Working closely with business owners and leadership, you will define priorities, improve unit economics, and ensure every commercial initiative delivers measurable business impact.
This is a strategic role that combines commercial operations, analytics, pricing, and revenue optimization.
Responsibilities
Revenue Operations
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Own the operational performance of all direct revenue channels, including Sales, VIP, and Retention.
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Align priorities, customer segmentation, and execution plans with business owners.
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Build scalable commercial processes and operating standards across teams.
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Monitor channel performance and identify opportunities to increase revenue and operational efficiency.
Commercial Performance
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Drive revenue growth through cross-sell and upsell initiatives across the GoMining ecosystem.
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Initiate promotional campaigns, commercial activities, and growth programs together with Marketing and Product teams.
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Measure the effectiveness and ROI of all commercial initiatives.
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Continuously optimize conversion, retention, and customer lifetime value.
Pricing & Unit Economics
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Own unit economics across all commercial channels.
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Define profitability targets, spending guidelines, and commercial KPIs.
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Manage discount policies, promotional mechanics, and OTC commercial terms.
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Analyze channel profitability and recommend improvements to maximize margins.
Analytics & Leadership
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Build reporting frameworks and dashboards for commercial performance.
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Partner with Analytics, Finance, Product, and Marketing to support data-driven decision-making.
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Present business insights and recommendations to executive leadership.
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Drive continuous improvement of commercial operations and revenue processes.
Requirements
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7+ years of experience in Revenue Operations, Commercial Operations, Sales Operations, Business Operations, or a similar leadership role.
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Experience working in fintech, payments, SaaS, crypto, or other transaction-driven businesses.
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Strong understanding of revenue management, unit economics, pricing, and commercial performance.
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Experience working closely with Sales, Customer Success, VIP, Retention, and Marketing teams.
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Proven experience building reporting frameworks and operational processes.
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Strong analytical mindset with excellent knowledge of business metrics and financial performance.
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Experience managing cross-functional initiatives and influencing senior stakeholders.
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Excellent communication and leadership skills.
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Fluent English
Nice to Have
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Experience in crypto, Bitcoin, Web3, or digital assets.
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Experience with CRM, loyalty, or VIP programs.
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Experience managing pricing strategies, discount policies, or OTC operations.
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Experience with BI tools such as Tableau, Power BI, Looker, or similar.
Benefits
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Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
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Work-life fit: remote or hybrid format with flexible hours across international teams.
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Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
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Recognition programs: structured performance reviews and team awards.
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Team culture: retreats in international locations (for example, company apartments in Cyprus).