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Minimum of 3 years Top Secret Administration experience
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College Degree in Computer Science or another IT related field Preferred
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Coding/Scripting experience with JCL, Python, REXX, Unix Shell, SQL and PHP
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Knowledge of Information Security Principles Preferred
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Knowledge of z/OS including security management with CA Top Secret
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Familiarity with CA Compliance Manager, CA Cleanup and CA Compliance Information Analysis products
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Self-starter with ability to work as part of a team as well as independently
· Experience with IT troubleshooting skills
· Understand ITSM processes.
· In-depth understanding of mainframe system and the inter working components
· Experience with cross platform technical skills (MVS)
· Strong customer service skills, with the ability to work with development teams and individual users
· Working as part of a rotational, on-call 24x7 team
· Forward thinking, continuous improvement mindset
· Provide reporting and data analysis to support the enterprise ITSM function
· Develop and implement dashboards and data solutions to provide information across enterprise
· Develop processes and standards and maintain KPI and process alignment
· Define and continuously improve the audit process; monitor and review the execution of periodic audits
· Process communication and education across the organization
· Train junior level staffing