Senior Support Analyst, Sales & Research, Information Technology
LocationPune
Work modeon-site
Typefull-time
DepartmentTechnology
Company size10,000+ people
First seen1w ago
Last seen6h ago
Key Areas of Responsibilities
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Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Sales, Research, and Asset Management development teams.
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Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in all three domains.
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Ensure all Research and Asset Management IT teams maintain TechOps standards and procedures.
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Foster a DevOps mindset and culture across the Sales, Research, and Asset Management technology functions for greater automation, collaboration, and operational efficiency.
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Work with developers to properly onboard applications into the production environment — including research publication tools, sales enablement platforms, and asset management investment systems.
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Coordinate deployment processes for containerized environments within Research and Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
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Influence and coach developers to improve logging, application performance metrics, and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms.
Requirements
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5 – 10 years experience
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Database skills: Postgres, Oracle.
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Strong Unix scripting for automation and operational support.
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Experience with containerized environments (Docker).
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Familiarity with Elastic Search, Logstash, Kibana stack (good to have).
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OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
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Experience with Kettle Pentaho for ETL and reporting.
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Demonstrates a strong sense of accountability, ownership, and professional discipline
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Excellent communication skills
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Bachelor’s degree or above in IT, Business, or related disciplines.
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This role is for night shift (9pm – 6 am)
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