Responsible for managing Commercial Partnerships & Alliances at the local level, typically leading a small team and/or managing specific accounts and strategic relationships. Oversees business relationships and activities with key accounts to strengthen partnerships, expand collaboration opportunities, and achieve sales targets. Develops and maintains strong relationships with key stakeholders within customer accounts, gaining a deep understanding of their challenges related to patient care and identifying solutions that enhance patient outcomes and improve the overall customer experience.
Job Description
Major Accountabilities:
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Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals
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Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.
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Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
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Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account
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Analyze market situation including competitive intelligence activities on key accounts and key competitors
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-Organize customer events and other programs independently or with marketing/medical department,
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Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
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Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
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Oversee BD&L-related commercial agreements and governance for assigned accounts, ensuring robust cross-functional alignment, appropriate internal approvals, clear accountability, compliance with contractual terms, and regular monitoring of performance, risks, and business impact
Requirements
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Bachelor’s degree in business, finance, science, or related field.
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Additional training in negotiation, strategic account management, or supply chain/commercial operations beneficial
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Minimum of 3 years’ experience in commercial partnerships, BD&L, alliances, or business development.
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Strong knowledge in handling quality metrics & issues.
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Marketing or Business Development experience preferred
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Experience working with local manufacturing operations is advantages
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Team management experience is preferred.
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Sales / Key account management experience in multinational companies.
Skills Desired
Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions