· Greet and assist guests throughout their shopping journey.
· Present products and solutions that create value for all guests.
· Meet or exceed minimum performance standards and KPIs, including sales, finance, bedding, protection, and delivery.
· Follow established selling processes and best practices.
· Actively participate in coaching, training, and development opportunities.
· Conduct timely and consistent customer follow-up to support the sales process and guest satisfaction.
· Review orders for accuracy prior to submission.
· Take payments and assist guests with financing or payment options.
· Partner with leadership and support teams to resolve guest questions or concerns.
· Maintain store cleanliness and organization through assigned areas of responsibility.