Enablement Strategy & Ownership Define and own the enablement strategy for HubSpot’s partner program across the sales rep and CSM populations. This means setting priorities, building scalable systems, and ensuring that as the program evolves, enablement keeps pace — proactively, not reactively.
Voice of the Field — with a Point of View Serve as the primary channel between the field and the Partner Experience program team. You won’t just surface friction — you’ll diagnose it, prioritize it, and bring recommendations. When reps and CSMs are struggling to work with partners effectively, you’ll be the person who connects the dots between field behavior and program design.
Cross-Functional Leadership Lead cross-functional workstreams with Global Enablement, Sales, CS, and Academy. You’ll set the direction for how partner enablement integrates into broader rep and CSM onboarding, certification programs, and ongoing learning, and you’ll hold the partnerships needed to make that happen.
Program Evolution & Readiness Partner closely with the PX program team to get ahead of changes — accreditation updates, new compliance requirements, co-sell framework shifts — and build the enablement infrastructure that ensures the field is ready before rollout, not after.
Co-Sell & Co-Service Excellence Own the enablement framework for co-selling and co-servicing motions. Go beyond individual resources to build a repeatable model for how reps and CSMs navigate partner-involved engagements, escalations, and shared accountability at scale.
Content & Asset Architecture Build and govern a high-quality suite of enablement resources — playbooks, guides, onboarding tracks, quick-reference materials — with a clear ownership model, version discipline, and feedback loop to keep them current. You’ll also set standards for how partner enablement content is structured and maintained across teams.