Materials Technician II will collaborate with managers when products are added or deleted from stock. This role will ensure the integrity of information between Pyxis stations, handheld technology, and their respective interfaces to MMIS with accurate, daily data entries. In addition, Materials Technician II is responsible for the prompt delivery of patient care equipment and sterile re-processed goods to internal customers throughout the hospital.
1) Develops and maintains a thorough understanding of the Lawson MMIS modules including Lawson Mobile Supply Chain Management (MSCM), Lawson Requisition Center (RQC) as well as other procurement modules.
2) Initiates daily stock replenishment process by reordering products with handheld technology, picks all items from the distribution store room, loads them onto flat beds for transporting, and promptly delivers to the departments. Once transported to the department, products are put away in the appropriate bin locations.
3) Maintain profiles and par levels in the various systems (i.e., Lawson and Pyxis) to ensure the stock levels in the department meets the demand with respect to the sensitivity of the patient care environment.
Adds and/or deletes items based on utilization needs in clinical areas. Proactively work on par levels to avoid stock outs.
Keep an updated label on all items where they reside.
4) Item management- rotations of items with closest expiration dates being placed in front. Expiration date management- proatcive management of reviewing expiration dates to avoid outdated inventory. Work with other areas to utilize the goods prior to expiring. Work collaboratively with Team Lead on any expired good hand-off.
5) Urgent requests-identify through the MMIS where the item resides in the organizaiton. If within the DC and IP Nursing Units, retrieve and deliver items. If outside of the areas of scope, page the appropriate department representative.
6) Verifies accuracy of items received, inspects packaging to ensure sterility and integrity, and handles all inventory in a safe manner. Removes items from boxes for storing in the clean room supply areas. Discards containers per BH policies.
7) Item substitues/converted/backorders “hotlist” - once the information is received by the handler, it will be reviewed to determine critical items and escalated per internal procedures.
8) Recalls- timely response to recall alerts, identify affected product, complete the Recall Action Track Form per policies, attach form to the goods and deliver to the Distribution Area.
9) Returns- responsible for completing stock return forms, attaching to the goods and return to the approrate warehouse location. Responsible for completing nonstock return forms, attaching to the goods and delivering to the loading dock.
10) Updating item transfer logs for any interdepartmental transfers. Track borrowed goods for replacement.
11) Tissue Tracking- receiving critical frozen, refrigerated, and ambient products. Print tracking labels. Log items received in the electronic Tissue Track System in a timely manner. Put away in secured designated storage areas.
12) Maintains work area in a clean and orderly condition in accordance with hospital departmental policies and guidelines.
13) Knowledgeable in equipment tracking including bed management to provide support to the Materials Equipment Techinican. Ad-hoc as necessary to meet the needs of the patient care area.
14) Customer Service- Ability to provide a high level of customer service and staff training to meet customer service standards and expectation for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.
15) Physical Inventory - Assists in performing cycle counts and physical inventory per departmental procedures.
16) Follows event-related sterility policy for handling patient care equipment and rotation of dated supplies.
17) Demonstrates a commitment to Organizational Service Standards and Operating Principles: Trust, Respect, Integrity, Communication and Collaboration.
18) Maintains inventory of assigned areas in accordance with established departmental procedures. Ensures all scheduled, daily inventories are performed accurately. Ensures all direct orders are successfully ordered and maintained in proper quantities to minimize vendor back orders.
19) Maintains order for floor stock in proper location. Monitors par levels and returns excessive overstock within 24 hours of coverage as observed by coordinator or supervisor and or customer feedback.