Essential Functions
Managing a portfolio of projects and providing oversight on the entire process. Ability to form remote relationships with colleagues across the globe, consider indirect influences on your work and manage these.
Highlighting aged invoices and financial risks – give reasons why for any delays
Data quality control, ensuring batches are scheduled as per contracts and meeting the budgets
Project reconciliations
Payment cycle target trending – ensuring the studies are meeting the target for each step in the payment cycle
Providing high level of customer service to internal project teams and assisting them in any project related issues by finding resolution.
Ability to influence others and ensure that key actions are taken
Track and report metric data flagging nonstandard issues to project team’s / line manager
Provide assistance to other team members as required, to ensure the group meets targets.
Check that appropriate approvals are obtained for set up and payment process.
Provide support and participate in teams handling various routine tasks.
Provide standard reports and run KPI for the project teams
Perform other duties as assigned.
File appropriate documents.