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Wfp

Business Support Assistant: Supply Chain, SC 5

LocationHarare, Zimbabwe, The Republic Of
Work modeon-site
Company size10,000+ people
First seen4d ago
Last seen2d ago
DEADLINE FOR APPLICATIONS
1 October 2026-23:59-GMT+02:00 Central Africa Time (Harare)
Legal
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
WHY JOIN WFP?
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WFP is a 2020 Nobel Peace Prize Laureate.
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WFP offers a highly inclusive, diverse, and multicultural working environment.
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WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
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A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
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We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
ORGANIZATIONAL CONTEXT
This position is based in Harare and reports to the Head of Supply Chain.
THE ROLE
To provide coordinated analytical, administrative and information-management support to Supply Chain management, strengthening supplier relationship management, contract and operational performance monitoring, On-Demand Services coordination, planning, reporting and management follow-up.
KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive):
Responsibilities
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Support the implementation of Supplier Relationship Management (SRM) initiatives, including supplier engagement, performance management and continuous improvement activities.
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Maintain supplier records and SRM documentation, ensuring supplier profiles, correspondence, performance data and related information are accurate and up to date.
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Monitor supplier performance and contract compliance, tracking performance issues, corrective actions, improvement plans and contractual obligations across supply chain service providers.
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Coordinate supplier and stakeholder engagements, including performance reviews, meetings, capacity-building activities, action tracking and issue resolution.
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Support supplier mapping, market analysis, onboarding and due diligence activities through the collection, validation and management of relevant information and documentation.
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Develop and maintain dashboards, trackers and reporting tools to monitor supplier performance, contracting activities, service delivery and operational effectiveness.
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Analyse operational, supplier and service performance trends, identifying risks, bottlenecks and improvement opportunities and providing recommendations for management action.
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Prepare periodic performance reports and management information products, including scorecards, analytical reports, presentations, briefing materials and executive updates.
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Serve as the coordination focal point for Supply Chain On-Demand Services, monitoring service requests, service delivery performance and customer feedback to ensure timely resolution.
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Support the implementation and monitoring of Service Level Agreements (SLAs) and track service utilization, customer satisfaction, revenue generation and related performance indicators.
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Provide coordination and administrative support to Supply Chain leadership, including the management of meetings, action trackers, work plans, audits, reviews and management missions.
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Maintain records, reporting systems and documentation standards, ensuring compliance with organizational requirements and effective knowledge management across the Supply Chain function.
QUALIFICATIONS AND EXPERIENCE:
Education: Completion of secondary school education. A post-secondary certificate in Supply Chain Management, Business Administration, Procurement, Logistics, Data Analysis, or a related field is desirable.
Experience: At least 5 Years related job experience.
Knowledge and Skills:
• Experience in maintaining supplier, contract, service-delivery or operational per-formance records and trackers.
• Experience in data analytics and preparation of dashboards, scorecards, manage-ment reports, presentations or briefing materials.
• Experience in coordinating with internal teams, suppliers, service providers, cus-tomers or partners.
• Experience using corporate information systems and applying document-management and compliance requirements.
Language: Fluency (level C) in the UN language in use at the duty station and in the duty station’s language, if different.
WFP LEADERSHIP FRAMEWORK
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
Click here to access WFP Leadership Framework
REASONABLE ACCOMMODATION
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]
NO FEE DISCLAIMER
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
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All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
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We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
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If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.
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At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
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Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
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