We’re looking for a Community Manager to own and grow both our B2B and B2C communities. You’ll set the standard for how we run community at Bolt, from how it’s structured to the quality of conversations, content, and value users get from it.
This role sits at the intersection of community, product, and education. You’ll be in the community daily: responding, moderating, shaping conversations, and pulling out the insights that matter. You’ll turn that into clear signals for the business, while making sure our community efforts directly drive engagement, retention, and long-term customer value. You’ll have a direct line of influence on product direction and user experience through what you’re seeing and hearing on the ground.
A major part of this role is building and running our community ambassador program. You’ll identify high-value contributors, recruit and nurture them, set the bar for what great contribution looks like, and create the structures that turn engaged users into genuine advocates. This program will be one of your most visible outputs and a key driver of community quality at scale. You’ll also shape how community shows up inside the product itself, sourcing and curating the build artifacts, templates, and recipes that help users start faster and ship with confidence.
This is a high-ownership, hands-on role. You’ll build the strategy and execute it: writing the posts, running the programs, helping moderate the channels, and doing the unglamorous work necessary to scale the community. If you’re looking for a role where you set direction and hand off execution, this isn’t it.