Engineering design, operational, and support experience in large scale ISP environment
Mastery of topologies and methodologies for WAN transport methods
Motivation, a self-starter that can take direction but also identify and engage in areas to improve network design and operation
Strong interpersonal, communication, and presentation skills
Ability to prioritize work activity to achieve customer and account team goals
Ability to effectively work under pressure with customer engineers and JTAC to resolve hardware and software issues and implement solutions
Ability to effectively troubleshoot equipment and network problems & to open/track JTAC cases through to problem resolution
Ability to effectively communicate case status updates and deliver root cause analysis
Support informal and formal technology briefings and training sessions
Engineering Design/Architecture, Operational, and Support experience in a medium to large scale data center network
Juniper and/or other vendor certifications a strong plus
Automation and DevOps knowledge a plus
Automation access methods: XML API, NETCONF, REST API, gRPC
Python tools: RPCs, REST, PyEZ, ncclient
Ansible: Playbooks and Jinja2 templates
Automation scripts: Commit, Op, Event, or SNMP scripts; Python and SLAX