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Circleback

Chief of Staff

Location
San Francisco
Work mode
on-site
Type
full-time
Department
Operations
Last seen
1d ago
We’re looking for a Chief of Staff who is highly driven, maniacally organized, comfortable with ambiguity, and excited to join us in-person in San Francisco to help build and scale the company.
You’ll work directly with the CEO and set the cadence for how the company operates. You’ll own end-to-end execution on whatever needs to happen–from hiring to new initiatives and day-to-day operations. We’re a lean team, which means you’ll make the call on what happens and how it gets done.
What you’ll do
•
Take on whatever’s breaking, slowing us down, or the bottleneck to our growth
•
Execute new initiatives and one-off projects for growth, sales, marketing, and partnerships
•
Hiring–sourcing the best candidates, running interviews/work trials, onboarding new hires
•
Run inbound sales–product inquires, security questionnaires, demos
•
Talk to existing and prospective customers
•
Understand and identify gaps in how we show up in the world and to our customers
•
Run office operations and handle admin work (payroll, expenses, vendor management, all the stuff that needs to get done)
•
Build and automate processes and systems as we scale
•
Operational and keeping-the-lights-on tasks
This is a high-leverage role for someone who wants to be a world-class operator. You’ll get your reps executing across recruiting, marketing, operations, customer success, and more. As we grow, so will the responsibilities and opportunities for this role.
Who you are
•
Bias towards action–You move fast, make calls with limited data, and fix things in real time
•
Strong operator with startup experience–you’ve seen how great organizations operate and can execute at that level
•
High ownership–you own outcomes, not just tasks, and feel it personally when something doesn’t ship
•
Bias towards action and urgency–you have a visceral sense of discomfort when the ball sits in your court too long
•
Highly autonomous–you make most decisions yourself, don’t wait for permission, and move fast
•
Set the tempo–you establish cadence and pace internally/externally and make sure things happen on time
•
Extremely organized–you maintain context across many simultaneous projects without dropping balls
•
Comfortable with ambiguity–you don’t need a playbook, you write it and figure out what needs to happen
•
Strong generalist–you want to get your reps across different disciplines from recruiting to customer research to event planning to operations
•
No task is beneath you–you’ll update the cap table, run payroll, and take pride in optimizing tedious work
•
Strong product sense and taste–you understand what makes software feel great
•
Keen eye for efficiency–you hate repetitive work and automate or eliminate it
•
Love startups–you want the speed, the ownership, the opportunity to build things from scratch
About Circleback
Circleback is building the source of truth for everything said at a company–starting with best-in-class AI meeting notes, action items, and search.
Every meeting will be AI-enabled. But meeting notes are just the beginning. We’re building toward something larger: a platform that captures, organizes, and actions on the context from all conversations across a company–meetings, calls, emails–so teams can actually use what they know.
We’re a small team backed by Y Combinator. Profitable, growing virally, and thousands of paying customers including PostHog, Browserbase, Gumloop, and more.
Why join
•
We ship fast with a high bar for quality
•
Small team, large problem–the product category we’re building didn’t exist until recently
•
Profitable and growing virally through word of mouth
•
Software that people actually love and use daily
If you care about craft and want to build something ambitious with a small team that moves quickly, we’d like to hear from you.
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