• Conduct outreach and training for investigator sites opting into RRC services.
• Train and onboard research clinicians, ensuring they are prepared and study-ready.
• Manage access to systems like Study Hub and Thinking Cap for both site staff and clinicians.
• Receive and process Visit Request Forms (VRFs).
• Assign and confirm clinicians for remote visits.
• Coordinate visit logistics including supplies, equipment, and courier services.
• Ensure all required documentation (e.g., DOA logs, clinician credentials) is complete and uploaded.
• Maintain and update Smartsheet trackers for sites, visits, and clinicians.
• Perform quality checks on source documents and ensure timely corrections.
• Review uploaded documents in Study Hub and notify relevant stakeholders.
• Deliver study-specific training to sites and clinicians.
• Ensure compliance with GCP, ICH, HIPAA, and IQVIA SOPs.
• Serve as the primary liaison between sites, clinicians, and internal study teams.
• Provide ongoing support and retraining to clinicians and sites as needed.
• Escalate issues to RRC Lead and ensure resolution.