This is a commercial role at a fast-moving energy software startup, sitting at the heart of the customer-facing team. You will own the full customer lifecycle, from first onboarding through to long-term satisfaction, helping the business grow while delivering real value to customers navigating complex energy markets.
What You’ll Do
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Build and manage relationships with new and existing customers, acting as their primary point of contact.
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Develop deep product, market, and customer understanding to advise and guide customers effectively.
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Own and continuously optimize the customer lifecycle, from smooth onboarding through to ongoing satisfaction and retention.
What We’re Looking For
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2+ years of experience in a commercial, customer-facing, or business development role.
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Strong communication and relationship-management skills, with comfort owning customer accounts independently.
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Ability to develop sharp product, market, and customer insights and translate them into action.
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Native German and fluent English, both are required for this role.
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First experience in or genuine interest in energy markets, including emerging regulations and industry trends.