Working Hours & Conditions: Aligned with Australian hours; full-time - remote
OVERVIEW:
About the company
We are a growing Australian mortgage broking business looking for a skilled, motivated professional based in the Philippines to join our tight-knit team of three. This is a genuine career-building opportunity — not a general VA role.
You will start by owning our loan lodgement and post-submission pipeline (currently managed by our loan processor), then progressively take on credit analysis and scenario assessment support (currently managed by our para-broker). Over time, the right person will become integral to our end-to-end deal flow.
Requirements
We are looking for someone with direct experience inside an Australian mortgage broker office. You must understand how home loan submissions work — not in theory, but in practice.
As you develop confidence in the role, you will take on credit analysis support to help our para-broker focus on scenario-building and BDM conversations:
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Review and relabel client documents (payslips, tax returns, statements, liabilities)
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Identify gaps, inconsistencies, or red flags before submission
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Add relevant client data into the Fact-Find
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Run serviceability calculations independently
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Support the para-broker in producing faster, higher-volume outcomes
Requirements
QUALIFICATIONS:
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Essential (Required):
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Demonstrated experience in home loan submissions to multiple Australian lenders
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Strong working knowledge of lender criteria, serviceability, and the end-to-end loan process
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Prior experience inside an Australian mortgage broker or aggregator environment
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Proficiency in Infynity, Metanoia, Apply Online, or equivalent broker software
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Excellent written and spoken English — warm, professional, and client-ready
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Highly organised, self-directed, and reliable under time pressure