While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).
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High school diploma or GED is required.
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One (1) year of medical office experience preferred, with familiarity in EMR systems a plus.
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One year of experience in a customer service-oriented role is strongly preferred.
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Proficiency in Google Suite is required.
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Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns
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Ability to work effectively within a team environment.
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Excellent interpersonal skills and the ability to quickly adapt to new programs.
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Ability to successfully complete in-service training.
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Ability to observe, evaluate, and record patients’ conditions, reactions, and changes in physical condition.
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Ability to maintain a professional attitude and conduct in the welfare of patients.
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Strong record-keeping and report-writing skills.
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Ability to use logic and problem-solving skills to resolve issues
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Ability to work independently under tight deadlines in a rapidly changing environment
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Excellent time management and organizational skills
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We’re looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles