Have ability and responsibility to understand and cascade sales strategy from sales management team to direct report.
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In charge of Sell Out in Central Area.
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Experience in building relationship to key account and key customer in both modern & tradition ontrade channels.
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Plan and implement sales activities monthly, quarterly, yearly to obtain the sales target (sales volume, turnover and account coverage)
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Cooperate with Marketing team to prepare and implement the activation to penetrate new account/channel and maintain the key brand equity
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Consult direct manager on sales plan and client performance.
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Complete all reports accurately and timely
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Foster relationship with existing and potential partners, especially via business entertainment events
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Ensure highest level of customer service when handling of customers’ queries and complaints
Manage the department’s expenses and customer investment.
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Control the efficiency of the operating expense and customer investment in the assigned area
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Balance the expense and revenue
Business Information & Intelligence
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Update monthly market information & sales report to Head Of Sales - Central
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Coordinate with Commercial Planning Team to ensure periodical/ ad-hoc sales reports and market intelligence/insights relating to the region are available for board of management with accurate data
Maintain and attend to the existing customers while developing the potential ones.
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Plan and implement the visits to the customers’ sites
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Handle and respond to the customers’ inquiries and complaints
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Organize and implement the development and maintenance of the close bonds with the customers
Manage the customer profiles.
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Update the customers’ information
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Categorize the customers
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Archive the data (sales, business contracts …)
Develop the internal sales procedure.
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Inspect the existing processes and develop more internal procedures to sustain the good customer services
Work with other departments to handle and satisfy the customers’ demands.
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Co-ordinate with other departments to supply the products in timely manner
Implement and develop the cost-saving initiatives.
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Establish and implement the initiatives to improve the work process to enhance the efficiency of the job.
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Supervise the use of the company’s asset in the most cost-saving manner.
People Management
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Propose the development of the successional employees
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Evaluate the job results and employees’ performance on periodical basis
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Supervise the employees’ daily tasks
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Recommend the employees’ incentive or penalty
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Conduct the internal training on the products and work process.