Key Responsibilities & Requirements:
· Receive, log, and triage incoming hardware returns, defective units, and upgrade requests.
· Perform detailed diagnostics and troubleshooting to isolate faulty subsystems or components (mechanical, electrical, firmware, connectivity, etc.).
· Repair RF assemblies including connectors, cables, wire harnesses, sensors, mechanical subassemblies, etc.
· Support production team by performing firmware updates, calibration, alignment, burn-in, and validation testing after repair.
· Collaborate with engineering (mechanical, electrical, systems) to obtain schematics, test procedures, engineering change notices (ECNs), and tolerances.
· Implement corrective modifications or retrofits as directed (e.g. engineering change orders).
· Refurbish, rework, or upgrade units per specification or customer request.
· Document repair steps, root causes, and lessons learned; maintain repair logs and databases.
· Provide input to failure analysis and continuous improvement programs.
· Ensure all repairs adhere to quality, safety, and regulatory requirements (e.g. ESD control, cleanroom, certification, internal standards).
· Maintain spare parts, consumables, and tooling inventory relevant to repair operations.
· Suggest process optimizations, tooling improvements, and test fixture enhancements.
· Occasionally assist engineering with prototype debug, mechanical modifications, or system-level integration tasks as needed.