As Red-on-line continues to grow internationally and evolve its product offering, we are strengthening our ability to better understand customer behaviours, optimise customer journeys and unlock growth opportunities through customer intelligence and data-driven decision making.
This is not a traditional marketing role. We are looking for a commercially minded professional who can transform customer insight into measurable business outcomes. You will be able to move from data to action, identifying opportunities within customer information, developing targeted activation programmes, engaging stakeholders and measuring business impact.
As Customer Growth & Intelligence Manager, you will transform customer insights into growth opportunities.
You will be responsible for identifying opportunities within customer data, building targeted campaigns, engaging internal stakeholders and measuring the commercial impact generated.
Using customer data, product usage analytics, adoption signals and business priorities, you will develop targeted programmes that strengthen customer engagement, accelerate product adoption, generate expansion opportunities and improve customer retention.
Working at the intersection of Customer Success, Marketing, Sales and Product Marketing, you will build high-value customer programmes based on genuine customer needs and business objectives.