7+ years of systems, infrastructure, or data-centre experience.
Strong hands-on experience with:
Windows Server and Linux;
Dell and/or Supermicro servers;
Server and virtualisation troubleshooting.
Strong customer-facing experience in technical support or infrastructure operations, with the ability to troubleshoot issues and communicate clearly with both technical and non-technical users.
Experience in data centres, hosting, managed services, or another 24/7 infrastructure environment.
Good understanding of networking, storage, backup, and disaster recovery.
Strong spoken and written English.
Reliable, organised, and comfortable taking ownership of issues through resolution.
Working hours & availability
The role requires approximately 10–15 hours per week, with availability during 10:00–18:00 CET as needed. The schedule is flexible, but the ability to respond and support the team within these hours is important.