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Atlean World

Customer Support for French Speakers

LocationLisbon, Lisbon, Portugal
Work modeon-site
Typefull-time
DepartmentPT701
Company size51+ people
First seen1w ago
Last seen1d ago
About the company
Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! 🌍
About the role
We are offering a great work experience in Lisbon, Portugal for a role as a Customer Service Specialist with French.
Why a Customer Service Specialist with French role is great for your professional and personal development:
• Live in Lisbon, Portugal and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity
How your day-to-day in this role would look like:
• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand’s guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
• Language Maestro: Fluent in French, good English
• Strong communication and active listening skills
• A problem-solving, can-do mindset
• Comfortable using computer systems and multitasking between tools
• Patience, empathy and a positive attitude
• Availability to work in shifts
• High school diploma or equivalent
• Clean criminal record
• B2+ English level
• Availability to relocate to Portugal
Benefits
By joining this role, this is what you can expect:
• Work for one of the world’s largest customer experience companies
• Access to an internal career-development program that fast-tracks you toward leadership roles
• Free comprehensive training with certification
• Private health insurance after training
• Renewable fixed-term contract
• Regular team activities: football tournaments, surf lessons, cultural events
Relocation Package is included:
• Flight to the Future: Covered flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation provided in shared apartments
• Language Safari: Complimentary Portuguese lessons
• Active & Awesome: Free sports activities - Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! 🌍
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✨ Get to know Atlean World 👇
Atlean World will be your recruitment partner every step of the way. Think of us as your guide on this exciting journey.
Hiring process
🌍 Your journey with us
A warm welcome
The moment you apply, one of our recruiters will reach out to you. We’ll have a friendly chat, walk you through the role, and make sure you feel confident about what’s ahead.
Your questions answered
Got doubts or curiosities? Ask away. Our recruiters are here to clear things up and give you a full picture of the opportunity.
Connecting you to the right place
Once you’re excited and ready, we’ll prepare you for the next steps and introduce you to our client. We’re the bridge between your ambition and the career you’re looking for.
Here for you, always
Our support doesn’t stop with the introduction. We stay by your side throughout the process, ready to help with anything you need from clarifying details to giving guidance.
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🚀 After you apply, you will receive more detailed information about the opportunities available.
📄 Please remember: your CV must be sent in English.
Legal
🌍 To join this journey, you should be a resident of a country within the European Union.
💌 Ready for your next adventure?
Apply now with Atlean World and let’s make it happen together!
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