Demonstrated ability to work effectively across a wide range of constituents and to build trusted relationships with faculty, directors, administrative staff, and university leaders.
Strong knowledge of administrative operations within a complex institution, with the ability to navigate processes involving Human Resources, Finance, Procurement, Facilities, and technology services.
Excellent project management and coordination skills, including the ability to manage multiple concurrent requests, organize follow-through, and meet deadlines in a fast-paced environment.
Ability to move work forward across organizational boundaries without direct authority by using sound judgment, clear communication, and strong relationship management.
Strong analytical and operational problem solving skills, with the ability to identify process gaps, remove barriers, and improve coordination across units.
Excellent written and verbal communication skills, including the ability to translate complex operational issues into clear, concise updates for diverse stakeholders.
Ability to develop practical tools, guidance, and training materials that improve operational consistency and user understanding.
Ability to maintain discretion, exercise sound judgment, and manage sensitive information appropriately.
Strong attention to detail and commitment to documentation, recordkeeping, and operational consistency.
Proficiency with Microsoft Office applications and the ability to work effectively in Workday or a comparable enterprise resource planning environment.
Bachelor’s degree in business administration, higher education administration, public administration, organizational leadership, or a related field.
Five to seven years of progressively responsible professional experience in higher education administration or another complex institutional environment.
Demonstrated experience coordinating work across multiple functional areas such as Human Resources, Finance, Procurement, operations, facilities, or technology services.
Experience managing projects, operational workflows, or cross functional initiatives that require collaboration across organizational lines.
Experience developing process documentation, operational guidance, training materials, or similar tools that support consistent service delivery.
Working knowledge of Workday or a comparable enterprise resource planning system, including transaction processing, status tracking, or related administrative workflows.
Strong written and verbal communication skills and the ability to engage effectively with a broad range of stakeholders.