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Southgeeks

Jira Admin

LocationRemote
Work moderemote
Typefull-time
DepartmentEngineering
Company size1+ people
First seen1w ago
Last seen2d ago
Hi there :)
Thanks for checking in to find out about our open position. We´ll provide as much information as possible, but please feel free to reach us if you have further questions. We´ll be happy to see your application, even if there are skills you don’t quite master!
ABOUT US
At South Geeks, we connect top-performing engineers from Latin America with global organizations building meaningful, long-term products. We focus on high-impact work, strong technical environments, and creating spaces where professionals can grow, contribute, and thrive.
ABOUT THE CLIENT
Our client is a global nonprofit technology organization dedicated to helping people discover, preserve, and connect family history data. They operate large-scale, cloud-based platforms used by millions worldwide, and portfolio and strategy management inside Jira is becoming central to how their work gets planned and funded.
ABOUT THE ROLE
We’re looking for a hands-on Jira Admin with deep expertise in Atlassian’s ecosystem to design, validate, implement, and own an outcome-based planning system across Jira Premium, Atlassian Goals, and Jira Product Discovery (JPD).
You’ll lead the client’s move from a custom Jira hierarchy (Initiative → Work Plan → Milestone → Epic → Story) into outcome-based quarterly planning (Objectives → Strategic Plays → Business Outcomes → Product Outcomes → Epics → Stories), run a small Planning Center of Excellence that teaches product groups how to work in the new model and build the cost visibility leadership needs to decide what to fund.
KEY RESPONSIBILITIES
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Lead the Planning Center of Excellence: hands-on training, documentation, office hours, and pairing with teams adopting the new model.
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Assess the current Jira Premium hierarchy, workflows, boards, reporting model, and internal executive-reporting tool.
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Validate whether Atlassian Goals is the right foundation for the strategy layer.
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Design the model for Strategic Objectives, Strategic Plays, Business Outcomes, and Product Outcomes, and their relationships to Teams, Jira work items, and success measures.
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Develop an approach for calculating and tracking the cost of Objectives, Strategic Plays, and Business Outcomes.
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Define when to use Atlassian Goals, Jira Premium hierarchy/custom issue types, Jira Product Discovery, native Jira, marketplace apps, or custom development.
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Establish the quarterly outcome-based planning operating model: approvals, cross-team capacity/time-boxing, milestone/release patterns, workflow/board/permission design.
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Prototype the recommended approach in a sandbox and define a safe migration path to production.
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Design reporting patterns for executives, product leaders, and delivery teams.
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Document the recommended architecture, workflows, governance model, and implementation roadmap.
REQUIRED SKILLS & EXPERIENCE
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Deep hands-on expertise with Jira Cloud Premium and Advanced Roadmaps/Plans.
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Strong, current expertise with Atlassian Goals (nested goals, measures, Teams, work-item links, permissions, APIs).
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Practical experience with Jira Product Discovery and its connection to product strategy and delivery planning.
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Experience designing Jira hierarchy models for large or complex product organizations.
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Experience moving organizations from output/project-based planning to outcome-based, quarterly planning.
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Strong understanding of Jira workflows, boards, permissions, custom fields, automation, releases, and reporting.
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Experience with capacity planning, estimation, or cost modeling for product/portfolio work.
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Experience evaluating and implementing Atlassian Marketplace apps.
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Experience training and enabling teams adopting portfolio and strategy management in Jira.
NICE TO HAVE
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Experience leading or standing up a Center of Excellence or similar enablement function.
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Experience with Lean Portfolio Management, OKRs, or similar outcome-management approaches.
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Familiarity with GraphQL/API integrations and data-platform-driven metric updates.
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Experience with Jira migrations, sandbox pilots and phased rollout plans.
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Atlassian certifications are a plus, though practitioner experience matters more.
WHAT WE OFFER
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Long-term project
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100% remote work
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Payment in USD
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Paid Time Off (PTO)
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Work-from-home & training reimbursement
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English lessons
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Technical training
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Career coaching
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