As a POS Installer, you will be responsible for the physical installation, configuration, and validation of iOS-based POS systems in grocery store environments. This is a hands-on, customer-facing role focused on hardware setup, basic network connectivity, system testing, and ensuring stores are fully operational at go-live. You will work closely with our onboarding, support, and project management teams to deliver consistent, high-quality installations.
Key Responsibilities:
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Install and configure iOS-based POS hardware in grocery store environments.
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Set up and test iOS POS terminals, stands, payment devices, receipt printers, barcode scanners, scales (if applicable), and cash drawers
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Mount hardware securely and ensure clean, professional cable management
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Verify network connectivity (LAN/WiFi), device communication, and peripheral functionality
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Perform end-to-end testing of checkout workflows, including scanning, payments, receipts, and drawer operations
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Coordinate with internal onboarding and support teams to confirm readiness for go-live
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Train store staff on basic hardware usage and operational best practices
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Troubleshoot and resolve basic hardware, connectivity, or configuration issues during installation
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Document installation details, issues encountered, and store sign-off upon completion.
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Adhere to installation standards, safety guidelines, and customer experience expectations
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Travel to customer sites as required, including early mornings, evenings, or weekends as needed
Qualifications & Skills:
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Required:
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2+ years of experience installing POS systems,
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IT equipment, or retail technology
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Hands-on experience with iOS devices (iPads, iOS settings, device configuration)
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Familiarity with grocery store environments and front-end checkout operations
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Experience installing peripherals such as receipt printers, barcode scanners, cash drawers, and payment terminals
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Basic networking knowledge (Ethernet, WiFi, IP addressing, connectivity testing)
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Strong troubleshooting and problem-solving skills
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Professional, customer-facing communication skills ○ Ability to lift and move equipment (up to ~50 lbs)
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Willingness to travel extensively within assigned territory
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Preferred:
Nice to have
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Experience installing POS systems specifically for grocery stores
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Familiarity with payment devices and EMV requirements
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Experience with cable routing, countertop drilling, or light mounting work
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Ability to read and follow installation diagrams and runbooks
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Prior experience working with installation partners or field services teams