This role owns two connected functions: strategic account management for a portfolio of top-tier fleet accounts, and segment blueprint creation — structured, evidence-based playbooks for each priority fleet segment (enterprise/commercial fleet, last-mile delivery, transit fleet, government/municipal fleet) that capture customer economics, procurement behavior, technical requirements, and competitive dynamics. The blueprints are not a static reference document — they are the primary mechanism for feeding validated, field-tested segment intelligence into Product, Policy, R&D, and Marketing, so those functions build roadmap, positioning, and regulatory strategy around real account behavior rather than assumption. The person in this seat reports to the Vice President of Sales, North America and acts as the connective tissue between account-level reality and company-level decisions.